Whether you're looking for help choosing the right piece before you buy, need assistance with an order already placed, or want to track a delivery, our team can help. We also handle returns, exchanges, and reports of damaged or incorrect items.
Hours
Monday–Friday: 9:00 AM–6:00 PM PST
Saturday, Sunday & Public Holidays: Closed
Due to a recent increase in enquiries, replies may take slightly longer than usual. We typically respond within 1–2 business days.
What to Include
- Pre-purchase questions: product name, size, or style you're considering.
- Order issues: your order number and a brief description.
- Delivery or tracking: order number and the carrier if known.
- Returns or damage: order number and a short note on what arrived wrong or broken.
Please do not send your account password or full payment card details in your message.